Terms & Conditions
Fees are charged per term and follow Victorian state school terms.
There are NO Alphabet Avenue sessions on public holidays
Fees are due in three week instalments throughout the term, or as agreed prior as per invoices issued. Payment is due within 14 days.
Sessions CANNOT be done on a casual basis.
There is NO reduction in fees for non-attendance, and fees will not be refunded should you choose to leave mid-term.
Performers are responsible for the teaching of Alphabet Avenue only during specified session times.
Parents/Carers are required to be present during the Alphabet Avenue weekly sessions and Main Show to attend to the needs of their children.
Alphabet Avenue weekly sessions are NOT a drop-off and go activity.
Please note siblings are NOT allowed to participate in the sessions and must be supervised at all times.
Adult supervisors must be aware of the positioning of the electrical equipment and ensure that children are kept clear.
Alphabet Avenue has zero tolerance to bullying. Adult supervisors will be asked to remove any child intimidating another from the group activity.
Children being consistently disruptive may be asked to leave to session and be accompanied by an adult supervisor.
PLEASE NOTE: A cancellation fee of $80 may apply to any cancellation after a booking of the Main Show is confirmed. Any cancellation within 7 days of the Main Show performance will incur a fee of 50% of the Main Show fee.
The Alphabet Avenue weekly program runs for the duration of the term. Alphabet Avenue reserves the right to charge 100% of the term fee if sessions are cancelled once confirmed.. We will work with you to ensure the sessions are meeting expectations. If a session is missed, a make-up session will be arranged.
Please inform us of a cancellation as soon as possible to avoid inconvenience for our performers.